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For security reasons, all orders are subject to verification before shipping. Normally our non printed orders would ship 1-3 days from ordering, if items are out of stock your order can take 5-7 days to dispatch, we will promptly notify you of any delays. Shipping & delivery times are calculated from the time your order has been completed and dispatched. These times are not calculated from the time you place your order with Onepost.
Onepost uses Australia Post. Regular Registered Post can take 2 or more business days, depending on the destination. City and metropolitan areas are usually delivered within a few days, if you live in more remote areas delivery will take longer. Onepost does not recommend this service if your order is urgent. This service is also insured to the value of $100.00 and can be tracked, for higher valued orders we recommend additional insurance, this can be covered at $2.05c per $100.00 or part thereof and up to $5,0000 by Australia Post.
A courtesy email will be sent to you upon processing your order to check if extra coverage is required. A signature is required on delivery of all goods, in the unfortunate event that the goods arrived damaged or are missing in transit, please contact Onepost and we will give you the relevant id codes to track your order. You will need to liase with Australia Post directly. Onepost guarantees that all parcels are packed carefully before leaving the store to insure best protection but cannot accept any liability for damaged or undelivered articles by Australia Post. |
